S-04 · Logistics
The charge arrives
weeks after the clock
nobody was watching.
Container free time, customs clearance, claim windows. Three calendars that never talk to each other, and a per-day charge nobody assembled the evidence to contest.
01 · The problem
Demurrage is not a shipping cost. It is the cost of nobody watching a clock.
Free days expire at Piraeus while the customs entry is still open and no haulier is booked. The invoice lands weeks later, and by then the evidence that would have contested it was never captured.
02 · The work
What the week is actually made of.
- Tracking demurrage and detention per box across bills of lading in a spreadsheet, against three calendars that never agree.
- Auditing carrier invoices against the rate card — fuel floater, waiting time, redelivery — line by line, or not at all.
- Transmitting the δελτίο αποστολής from the loading bay, where a scanning error is now a filing error.
- Assembling a claim pack after the claim window has already started running.
- Re-planning the day by phone when a driver calls in, a customer moves a delivery, or a ferry is cancelled.
03 · What we build
What the work looks like here.
- A-001 Workflow automation Every clock watched — free time, claim window, clearance — with the evidence captured while it still exists. lead time 2–6 weeks
- B-002 Custom AI agents A dispatcher that resolves the day’s plan against orders, weather and driver availability. lead time 3–8 weeks
- C-003 Bespoke integrations Carrier, customs broker and the order record telling one story about where a box is. lead time 1–4 weeks
04 · Delivered
−42%
dispatch time · Logistics SMB · Athens
An AI dispatcher that ingests irregular order streams, weather feeds, and driver availability — and resolves a daily route plan in under nine seconds.
05 · Where it stops
Where it stops.
- Dangerous-goods classification and commodity codes. These do not fail as a wrong field.
- A route that only works if a driver shortens a rest period. Never proposed, at any saving.
- Accepting a charge. The system builds the dispute pack; a person decides whether to pay it.
06 · Governance
Telematics is people data before it is fleet data.
Tachograph and tracking records identify a named driver, so they are scoped, retained and access-controlled as personal data — and they are used to plan a route, never to rank one driver against another.
07 · Next